Frequently Asked Questions
- How do I find a publication in the Eleven e-Collection?
- How do I search within a specific publication in the Eleven e-Collection?
- Can I print a publication from the Eleven e-Collection?
- Can I download a publication from the Eleven e-Collection?
- I am working from home, but cannot gain access to the Eleven e-Collection?
- I have discovered an error in a publication. Where can I report this?
How do I find a publication in the Eleven e-Collection?
You can search the digital library using the search window at the top right-hand side of your screen. The website will search the full text, based on the keyword you have entered. You are then able to filter on the left-hand side for titles.
How do I search within a publication in the Eleven e-Collection?
Make sure to open the publication by clicking ?publications? at the top right hand-side of your screen. Then click on the title or the cover of your choice. You have opened the publication if you see the table of contents and a search window at the top left-hand side of your screen. You can search within that publication by using this search window.
Can I print a publication from the Eleven e-Collection ?
Unfortunately, you cannot print the complete text. It is, however, possible to print separate paragraphs. You can do this by using the ?print paragraph? button, which can be found at the top of each paragraph.
Can I download a publication from the Eleven e-Collection?
No, this is not possible.
I am working from home, but cannot gain access to the Eleven e-Collection?
If you have a personalized login code to the Eleven e-Collection, you should be able to gain access. If you experience problems while using this method, please contact our support team via support@budh.nl.
If IP-access has been arranged for your office, we recommend that you contact your IT-department.
I have discovered an error in a publication. Where can I report this?
We strive to maintain the high level of quality of our products. If you have discovered an error, please provide us with the opportunity to rectify this by reporting it via sales@elevenpub.com.